Laudento Campaign Loyalty Programme Terms & Conditions — Zambia
1. Promoter
This loyalty campaign is organised by Syngenta Zambia Limited (“the Promoter”) in the Republic of Zambia to promote Laudento Insecticide during the campaign period.
2. Campaign Period
The campaign will run from 1st October,2026 to 1st December 2026, unless the Promoter extends, amends, suspends, or terminates it earlier for operational, regulatory, legal, or business reasons.
3. Eligibility
Participation is open to eligible customers in Zambia, including qualifying farmers, who meet the campaign requirements communicated by Syngenta Zambia Limited.
Participants will be required to provide valid customer details and any supporting information needed for verification.
Employees of the Promoter, its agencies, and their immediate family members may be excluded unless otherwise stated in writing.
You must be a legal and valid resident in Zambia to earn cash back rewards.
4. How to Participate
To participate, eligible participants must:
Purchase qualifying minimum of 2 or more bottles of Laudento Insecticide from authorised distributors, retailers, or agro dealers in Zambia within the campaign period.
Comply with the campaign instructions. This includes registering through an approved campaign channel, submitting valid proof of purchase to the Syngenta’s Official WhatsApp line on +260 760629869 and completing any other action specified in the campaign communication.
5. Qualifying Products
Only selected campaign products listed by Syngenta Zambia Limited will qualify for cashback reward. Products must be genuine, legally sold in Zambia, and purchased through authorised distributors, retailers, or agro dealers.
Syngenta may update the qualifying product list where necessary and will communicate any material changes through appropriate campaign channels.
6. Rewards and Redemption
Once the qualifying criteria are met, you become eligible for a cash back reward of 10% which is paid directly into your mobile money wallet as communicated by Syngenta.
The cashback reward will be expressed in Zambian Kwacha (ZMW). Rewards are not transferable and may only be redeemed in line with the campaign rules.
Cashback is valid only for individual purchase receipts and cannot be accumulated across multiple receipts.
7. Verification of Claims
All registrations, claims, purchases, and participant details are subject to verification by the Syngenta Zambia Limited or its appointed agents.
Syngenta may reject any claim that is incomplete, late, duplicated, fraudulent, altered, unsupported by valid proof of purchase, or inconsistent with the campaign requirements.
8. Reward Availability and Fulfilment
Rewards are subject to availability. If a stated reward becomes unavailable, the Promoter may substitute it with a reward of similar value where reasonable.
Syngenta will not be responsible for delays caused by third-party suppliers, stock shortages, incorrect participant information, or circumstances outside its reasonable control.
9. Participant Responsibilities
Participants are responsible for providing accurate and complete information, keeping any proof of purchase required for verification, and complying with product use instructions, label requirements, and applicable laws and regulations in Zambia.
Any misuse of the campaign, false claim, attempted manipulation, or breach of these Terms & Conditions may result in disqualification.
10. Data Privacy
Participant information will be collected and used for campaign administration, verification, reward fulfilment, customer communication, reporting, and related campaign activities.
Personal information will be handled in line with applicable data protection requirements and Syngenta’s privacy practices. Participants may be asked to provide consent where required for specific communications or processing activities.
11. Changes to the Campaign
Syngenta reserves the right to amend, suspend, or cancel the campaign where necessary, including for reasons relating to availability of products or rewards, fraud prevention, operational challenges, regulatory requirements, legal compliance, or business circumstances.
Any material changes will be communicated through appropriate campaign channels.
12. Limitation of Liability
To the extent permitted by applicable law, Syngenta will not be liable for any loss, damage, cost, or expense arising from participation in the campaign, use or non-use of a reward, delayed reward fulfilment, or reliance on incorrect information supplied by a participant.
Nothing in these Terms & Conditions excludes liability that cannot be excluded under applicable law.
13. General Conditions
By participating in the campaign, participants agree to be bound by these Terms & Conditions and any campaign-specific instructions issued by Syngenta Zambia Limited.
The Promoter’s decision on campaign administration, verification, eligibility, and reward allocation is final, subject to applicable law.
14. Contact
For campaign queries, participants may contact:
[Campaign Contact Name / Team]
[Email Address]
[Phone Number]